cctv systems

CCTV remote monitoring

CCTV remote monitoring services provide commercial properties, business locations and construction sites with a peace of mind security solution that doesn’t require the hiring of additional security staff around the clock. With CitiProtection remotely monitoring your CCTV systems, you have the assurance of 24/7 security in place that is cost-effective and managed by highly skilled and reactive personnel.

CCTV remote monitoring deters intruders through the implementation of audio warnings and ensuring immediate action is always taken, whether by contacting key-holders or emergency services, to minimise both risk and damage to property and assets. When using unmonitored CCTV in your business, recorded CCTV footage can only be retrospectively reviewed: after the damage has already occurred and the intruder has likely already left the area.

There are upwards of 5.9 million CCTV cameras in the SA and that number is growing – secure your business effectively and efficiently with remote monitoring CCTV services from CitiProtection. We have great CCTV Specials available.

Contact us today to find out more about our CCTV remote monitoring systems and how we can protect your site.

How does remote CCTV monitoring services work?

Remote CCTV monitoring is simple:

  1. Live CCTV images are routed via your internet connection from your CCTV camera system onsite to the servers at our CCTV monitoring station, the CitiProtection Observatory.
  2. Choose at the time of set-up whether you require the connection between the CitiProtection Observatory and your security system to be live at all times or automatically switched on at the end of the working day.
  3. The CitiProtection Observatory uses specially designed CCTV monitoring software to ensure that as soon as an alarm is triggered on your site or activity has been detected, a live feed of the incident gets routed to the screen of our highly-trained security professionals.
  4. Once connected to your live feed, our professional operators have full manual control over your active CCTV cameras, able to pan and zoom cameras, switch active cameras for a better view, and rerun recent footage.

If we identify risk to your site, we react immediately:

We contact the emergency services
We contact you (or the keyholder, depending on your security instructions)
And we warn intruders, sending audio warnings via loudspeaker.

Nine times out of ten our loudspeaker warning is enough to drive the intruders away.

As our professional security staff are watching and reporting on live footage, emergency services will react immediately to investigate the issue. In comparison, if it was a static alarm signal, without any visual verification, the incident may be deprioritised, leading to longer response times and an increased potential for damage or theft.

Why choose CitiProtection Security Services?

Everything we do is fully transparent. You can log on to our system, using YourSight, at any time to see what’s going on at your premises and at our remote monitoring station. In addition, you can request past footage from up to 35 days and where necessary, and take advantage of our Fire and Intruder Alert CCTV monitoring systems and cctv packages and CCTV specials

By combining the records on YourSight with the reports we issue, you can start to see hidden patterns in security incidents:

– Are night-shift staff propping open fire doors? – Is there a particular time of night favoured by intruders? – What is their preferred route into your site?

Here at CitiProtection, we go beyond the industry standards and continually work towards achieving and maintaining accreditation. When you choose CitiProtection as your CCTV monitoring company, you can have peace of mind that our highly trained staff will react rapidly to activity alerts and alarm activations. Working closely with emergency services to ensure the ongoing safety and security of your business.

Find out more about the high standards we set and go above and beyond to maintain.

Get in touch with us today to find out how we could provide your site with the highest quality remote CCTV security monitoring

camera systems
CCTV Packages

The CitiProtection CCTV packages streamline the installation of security systems.

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CCTV Rental Packages

The CitiProtection CCTV Rental packages streamline the installation, maintenance and management of security systems.

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Need a bespoke service?

CCTV Remote monitoring is a powerful and effective solution for many different security and business challenges. With bespoke solutions, CitiProtection adapts to every challenge in a unique and tailored way.

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Citi Protection CCTV Monitoring