- It is our belief that CitiProtection will be able to significantly enhance your current ability by adding strength and technology to the areas where needed.
- CitiProtection is driven by service standards and believe that our tested systems and expertise will be useful in continuing to raise standards through out the industry, especially to benefit your industry.
- We believe that we would be ideally placed to provide a cost effective service to your organisation.
- The quality of our service is monitored through service level agreements and close working relationships with our clients.
- Regular interactive management meetings between our clients and us ensure that these standards are maintained. These principles will be replicated in your business.
- The advantage of dealing with a company that is constantly striving to exceed all the set norms and standards in the industry, ensuring that service delivery constantly top expectations.
Our strategy is based on quality security. Our technical facilities are state of the art. Our commitment to our clients and their security goes beyond strategic security planning and managing.
We will create special channels to communicate with our customers and clients needs in the security contract to insure that all these objectives are met.
MEETING THE NEED
At CitiProtection, our commitment is to provide the security services and more security required by our clients. Through our expertise, professional dedicated teams on site and our infrastructure.
- PSIRA trained & registered security officers.
- Induction training at the company.
- Site specific training to client needs.
- Ongoing site training.
- Bi-Weekly written service calls to monitor performance.
- Armed reaction on verified incidents.
- Trained supervisory staff & quality management.
- A wide array of services & equipment.
- A complete needs analysis is done at the premises.
- A formal agreement is negotiated with the client.
- A formal job description is negotiated with the client.
- Security officers and relievers are trained to the Job Description.
- Regular written service calls are done with the client to ensure client satisfaction.
- Armed reaction on verification of possible risk as preventative measure.
- Reduced risk due to advanced technology = Reduction in the number of officers required.
- Performance management by client..
An electronic security-patrolling unit can be installed at each post, provided an electric power point is available in close proximity.
The units, complete with an emergency battery back up, are linked to the company’s centralized 24-hour control centre via a radio, and allow for supplementary armed Response personnel to be deployed when the security officer calls for assistance.
Predetermined patrol times are programmed to the unit, which enables the officer to regularly patrol the area under his command.
Management and supervisory visits are recorded by the unit, and the client can obtain computer printouts of the exact times and dates of the visits and reaction to the premises to the aid of security officers will be provided free of charge.
Occurrence books, gate registers and other control documentation will be for the Company’s expense and the client will not be charged for it.
It is our firm belief that CitiProtection Guarding Division should be selected by yourselves to supply the required services for the following reasons:
Should you require any further information or wish to discuss the proposal, please do not hesitate to contact us!
- We have a demonstrated ability in the field of Guarding services.
- Our core values are based on integrity and the highest possible levels of service
- We are able to provide a cost effective solution for our client on an ongoing basis.
- We are a meaningful and fast growing player in the service industry within all areas of operation and have the proper management ability, professionalism and financial resources to achieve our objectives.